Privacy Policy

Last Updated: June 27, 2026

This Privacy Policy explains how Edmond Rentals LLC collects, uses, stores, and protects personal information when you visit our website, submit a form, book a rental, purchase a product, sign a rental agreement, contact us, or use our services.

By using our website or services, you agree to this Privacy Policy.

Who We Are

Our business is:

Edmond Rentals LLC
Wantage, NJ 07461
Email: [email protected]
Phone: 917-635-7441
Website: edmondrentalsllc.com

Edmond Rentals LLC provides trailer rentals, equipment rentals, rental accessories, delivery services, and may also sell supplies, equipment, merchandise, and related products.

Information We Collect

We may collect personal information when you use our website, contact us, book a rental, purchase a product, complete checkout, sign documents, or communicate with us.

This information may include:

Full name
Address
Email address
Phone number
Billing information
Shipping information, if products are shipped
Driver’s license information
Date of birth, if needed for rental verification (minimum age 25 for rentals)
Vehicle and towing information
Insurance information
Emergency contact information
Rental dates and rental history
Product order history
Payment information
Electronic signatures
Uploaded documents
Messages, emails, texts, or call details
Photos or videos related to rental checkout, return, damage, or verification
IP address, browser type, device information, and website activity

We only collect information that is reasonably needed to operate our business, process rentals, verify customers, complete purchases, protect our property, and provide customer service.

How We Use Your Information

We may use your information to:

Process rental reservations
Verify renter identity and eligibility
Confirm driver’s license and towing vehicle suitability
Process payments and security deposits
Create invoices, receipts, and rental records
Prepare and store rental agreements
Communicate about bookings, payments, pickup, return, delivery, and support
Process product purchases and returns
Investigate damage, theft, late returns, missing items, disputes, or chargebacks
Improve website performance and customer experience
Prevent fraud, abuse, unauthorized use, or illegal activity
Comply with legal, tax, insurance, accounting, and business record requirements
Enforce our Rental Agreement, Terms and Conditions, and Refund, Cancellation, and Return Policy

Rental Verification Information

Because Edmond Rentals LLC rents trailers and equipment, we may request additional information before approving a rental, including driver’s license, proof of insurance (minimum auto liability coverage of $100,000 / $300,000 unless otherwise stated), towing vehicle details, license plate information, intended rental use, payment method, and signed rental agreement.

Submitting a booking or payment does not automatically guarantee rental approval.

Payment Information

Payments may be processed through third-party payment processors such as Stripe, booking systems, checkout platforms, or other financial service providers. Edmond Rentals LLC does not intentionally store full credit card numbers unless securely stored through an approved third-party payment provider.

Payment information may be used to process rental fees, security deposits ($500 per trailer unless otherwise stated), product purchases, delivery fees, damage fees, late fees, cleaning fees, missing item fees, and other charges owed under our Rental Agreement or website policies.

Security Deposits and Additional Charges

If you rent from Edmond Rentals LLC, your payment method and rental records may be used to process security deposits, damage claims, late fees, cleaning fees, missing item fees, recovery costs, or other approved charges. We may keep related documentation, including photos, videos, signed agreements, inspection forms, and messages, for business, legal, insurance, and dispute purposes.

GPS, Tracking, and Asset Security

Some rental trailers, equipment, or assets may contain GPS devices, AirTags, locks, cameras, or other security and tracking technology. These may be used for theft prevention, asset recovery, location verification, overdue rental recovery, safety, and business records.

Customers may not remove, disable, tamper with, or interfere with any tracking or security device.

Contact Forms

If you submit a contact form, quote request, rental request, customer support request, or other online form, we collect the information you provide. This information may be used to respond to your request, process a rental, prepare an estimate, answer questions, or maintain business records.

Customer Accounts

If our website allows customer accounts, we may store account information such as your name, email address, phone number, billing address, shipping address, order history, rental history, and saved preferences. You may request updates or deletion of certain account information, subject to records we must keep for legal, tax, security, rental, insurance, or business purposes.

Product Purchases

If Edmond Rentals LLC sells products such as supplies, accessories, equipment, parts, tools, safety items, or merchandise, we may collect information needed to process the order, including name, billing address, shipping address, email, phone, payment information, order details, and return or exchange information.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember user preferences, support checkout, protect against spam, measure website traffic, and improve the customer experience. Cookies may be used for shopping cart function, checkout, login sessions, form submissions, website security, analytics, and advertising or remarketing if used in the future.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly without cookies.

Analytics

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors use our website. Analytics may collect pages visited, time on site, device type, browser type, general location, referral source, and website interactions. This information helps us improve our website, services, marketing, and customer experience.

Comments and Reviews

If our website allows comments, reviews, or testimonials, we may collect submitted information along with IP address and browser information to help detect spam or abuse. If you submit a review, testimonial, photo, or feedback, Edmond Rentals LLC may use it for business, website, advertising, or social media purposes unless you request otherwise in writing. We will not intentionally publish sensitive personal information without permission.

Media Uploads

If you upload images, documents, or files to our website, you should avoid uploading files with embedded location data or sensitive personal information unless required for the rental or service. Uploaded files may be stored for rental verification, customer service, damage claims, dispute resolution, legal compliance, or business records.

Embedded Content from Other Websites

Our website may include embedded content such as maps, videos, images, booking tools, payment forms, reviews, social media feeds, or other third-party content. Embedded content from other websites behaves as if you visited those third-party websites directly. These third parties may collect data, use cookies, track interactions, or apply their own privacy policies.

Third-Party Services

We may share information with third-party service providers when needed to operate our business, including payment processors, booking platforms, website hosting providers, email and text messaging providers, electronic signature providers, insurance providers, accounting or tax professionals, shipping carriers, fraud prevention tools, analytics tools, legal or collection services, repair/towing/recovery vendors, and law enforcement when necessary.

We only share information when reasonably necessary for business, legal, safety, payment, insurance, or operational purposes.

Who We Share Your Data With

We do not sell your personal information. We may share information when needed to process payments, complete rental approvals, provide delivery or pickup, process product orders, verify identity, protect rental property, investigate damage/theft/fraud/chargebacks/disputes, comply with law, work with insurance/legal/accounting/collection/repair/towing/recovery providers, or enforce our Rental Agreement, Terms and Conditions, and other policies.

How Long We Keep Your Information

We may keep customer information for as long as reasonably necessary for business, tax, accounting, legal, insurance, rental, safety, and dispute purposes. Rental records may be kept for an extended period because they may be needed for damage claims, insurance claims, chargebacks, legal disputes, accounting and tax records, theft or recovery issues, customer rental history, and business documentation. When information is no longer needed, we may delete, anonymize, or securely store it according to business needs and legal requirements.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect customer information, including secure website systems, password-protected accounts, limited access to customer records, secure payment processors, business email security, and electronic document storage.

However, no website, email system, payment system, or internet transmission is completely secure. We cannot guarantee absolute security.

Data Breach Procedures

If we become aware of a data breach affecting personal information, we will take reasonable steps to investigate, reduce harm, secure affected systems, and notify affected parties or authorities when legally required.

Your Rights Over Your Information

Depending on applicable law, you may request to access personal information we have about you, correct inaccurate information, request deletion of certain information, ask questions about how your information is used, or opt out of certain marketing communications.

Some information may not be deleted if we need to keep it for legal, tax, accounting, insurance, rental, safety, fraud prevention, dispute, or business record purposes.

To make a request, contact us at [email protected].

Email, Text, and Phone Communications

By submitting your contact information, you agree that Edmond Rentals LLC may contact you by email, phone, text message, voicemail, or mail regarding rental requests, rental approval, payments, security deposits, product purchases, pickup and return, delivery, damage or missing items, late returns, customer service, policy updates, and business records.

You may opt out of promotional messages, but we may still contact you about active rentals, purchases, unpaid balances, legal issues, or business records.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children. Rental customers must be at least 25 years of age and legally able to enter into a rental agreement.

Automated Decision-Making

Edmond Rentals LLC may review customer information to determine rental eligibility, verify identity, prevent fraud, evaluate safety concerns, or approve or deny a rental. Final rental approval is at the discretion of Edmond Rentals LLC.

Legal Requests and Law Enforcement

We may disclose information if required by law, subpoena, court order, insurance investigation, law enforcement request, legal claim, or to protect the rights, safety, and property of Edmond Rentals LLC, customers, or others. This may include information related to theft, non-return, damage, fraud, chargebacks, accidents, or unsafe use.

Links to Other Websites

Our website may contain links to third-party websites. Edmond Rentals LLC is not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Edmond Rentals LLC may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after updates means you accept the revised Privacy Policy.

Contact Information

For questions about this Privacy Policy or your personal information, contact: